In Person Session - 2 Participants

CONGRATULATIONS on taking action to Quit Smoking for GOOD!

WHEN YOU WORK WITH US YOU RECEIVE:

 

1. Our Pre-Course

A series of short videos by us (approx. 1 hour in total) which prepare you for the hypnotherapy session. 

2. Our Live Hypnotherapy Session

2.5 hour Live Hypnotherapy Session. We use language patterns and tonality to speak with your unconscious mind, and make the necessary changes at a deep level. 

3. Our FULL Backup Support

This is VERY important - we want you to remain a Non-Smoker for LIFE. As part of our backup support you will receive a powerful 28 day recording, as well as our personal number for support, ANYTIME!

4. A Free Additional Video Call Session

If for any reason you begin smoking again within the first 12 months of quitting with us.  

5. Our Money Back Guarantee

If for any reason we are unable to help you quit we will refund your fee as per the terms of our Money Back Guarantee (T&C's apply).

 

$630.00 AUD

Hypno Australia Pty Ltd. 

Client Terms & Conditions of service

 

ABOUT US

HYPNO AUSTRALIA PTY LTD trading as Hypno Australia (referred to as “we, our or us”) and THE CLIENT (referred to as “you or your”) acknowledge and agree that each of the provisions set out below form part of the agreement between us and you. Your use of the products and services we provide to you are subject to and governed by these Client Terms and Conditions. 

 

WARRANTIES

Before proceedings with our products and services, you warrant to us that you acknowledge and agree that:

Hypnotherapy is a complementary therapy, and is not to be used as a replacement to modern medicine, or to replace the advice of a licensed/registered doctor, psychologist or other medical professional(s). Recommendations made by us are not intended to be a substitute for the diagnosis and care of a qualified physician or doctor.

YOU must complete all tasks set by us, and you must be committed to stopping the problem for which you are undertaking hypnotherapy so that you can achieve the best result from the hypnotherapy sessions.

YOU must complete all applicable workbook tasks and pre-course programs prior to the hypnotherapy session.  Failure to do so may result in you being unable to attend the scheduled hypnotherapy session. 

IF YOU suffer from a mental health disorder, you have consulted with your licensed/registered doctor, psychologist or medical professional who has given you a copy of a medical clearance letter for the purposes of hypnotherapy.  You will produce the medical clearance letter to us upon our request. You understand that people with mental health disorders, including, but not limited to, schizophrenia, bipolar and psychosis, are advised against hypnotherapy until cleared by a licensed/registered doctor, psychologist or other medical professional(s) by way of a medical clearance letter. 

YOU must inform us if you have been medically diagnosed with epilepsy prior to listening to any audio files provided by us. 

YOU will not listen to any audio files while driving or operating heavy machinery.

YOU will ensure that you are completely awake prior to driving or performing any activity that may require your concentration.

YOU must contact us for backup support after any product or services provided by us, if required. 

YOU acknowledge that you are over 18 years of age. 

 

We warrant that founders, Glen Pertzel and Katie Manser: 

ARE certified hypnotherapists and hold the relevant qualifications and certifications to provide strategies and tools to assist with behavioural improvements and lifestyle enhancements to overcome barriers to success.  

WILL only act in your best interests and within their scope of skills, expertise and experience. 

WILL endeavour to refer you to a licensed service provider, should they be unable to provide the product or services required to assist you to meet your goals. 

 

MATERIALS PROVIDED

We provide you with our products and services in various ways, including live online hypnotherapy sessions, in person hypnotherapy sessions and online hypnotherapy. In the course of providing our products and services, we will make available online materials, voice recordings, video recordings, live streams, workbooks and additional resources that are necessary or appropriate (our Materials).  

You acknowledge and agree that we own all Intellectual Property created by us in connection with the products and services that we provide to you, that exist now or may come into existence in the future. Intellectual Property means and includes trademarks, patents, copyrights, processes, registered designs or other similar rights or any right to apply for registration of any of the former. 

You acknowledge and agree that all Materials provided to you, whether or not they contain Intellectual Property rights capable of protection, are and will remain the sole and exclusive property of us.  Payment for our services and products does not give you an interest, right, title or ownership to the Materials, subject to the limited license which we allow you to use those Materials.

You will not use, copy, distribute, reproduce, sell, resell, transmit, exploit or disclose any Materials, including logins, links, usernames or the like that provide you with access to our Materials, without our prior written permission.  You will ensure that any unauthorised access to and use and copying of the Materials cannot occur.  

 

PAYMENT

You agree and acknowledge that the payment made by you to us for the products and services that we provide to you is a non-refundable fee for our skills, expertise and experience in the area of hypnotherapy, except by way of our Money Back Guarantee terms, as outlined below. Payment is not subject or conditional upon you achieving the results that you wish to achieve.

If you are unable to participate in a session as a result of a breach of the warranties contained in these Client Terms and Conditions, we are entitled to retain payment of the fees paid by you.

If we allow you to make payment by way of a payment plan or part payments, you must ensure the funds required are available in your nominated account at least 1 business day prior to the date the monies are expected to be debited from your nominated credit card, debit card or bank account. 

 

MONEY BACK GUARANTEE

If you genuinely believe that our hypnotherapy has not helped you to quit, your fee will be refunded in full. We will trust that you had a genuine desire to quit smoking, and that you did all you could to set yourself up to succeed. 

This guarantee will be invalidated in any of the following events:

(1) That you fail to complete the pre-course online program prior to the initial hypnotherapy session.

(2) That you cancel, postpone, fail to attend, fail to complete, or miss the scheduled start time of any hypnotherapy session. 

(3) That you fail to contact us via phone, text or email within 48 hours of your hypnotherapy session to communicate to us that you genuinely believe the hypnotherapy has not been effective for you.

(4) That you fail to attend a free back-up video call hypnotherapy session within two months of the date of your first hypnotherapy session.

(5) That you fail to complete the back-up online program prior to the free back-up video call hypnotherapy session. 

(6) That you fail to contact us via phone, text or email within 48 hours of your free back-up video call hypnotherapy session to communicate to us that you genuinely believe the hypnotherapy has not been effective for you. 

 

PRIVACY

We collect personal information that is necessary to allow us to provide you with our products and services.  We are committed to ensuring that the information you provide is secure.  We will not write down any credit card details that you provide to us and, will only do so with your authority and only if it is necessary that we do, in which case we will destroy those details in a safe manner.  

We also collect and use the personal information for the purpose of contacting and communicating with you and for our internal record keeping and for marketing. We are committed to ensuring that the information you provide to us is secure. 

If you believe that any information we hold pertaining to you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us. We rely upon you advising us when your personal information changes.  We will endeavour to promptly correct any information found to be inaccurate, incomplete or out of date. 

If you do not want to provide us with personal information, you do not have to do so, however it may affect your use of our products and services. 

 

COVID RESTRICTIONS

In the event that our in person hypnotherapy session can not be conducted due to restrictions directly relating to Covid-19, the hypnotherapy session will be moved to a live video call, conducted via zoom. 

In such circumstance, you may request a credit note to attend an in person session at a later date if you do not wish to join the video call. 

Please note that payment refunds will not be available in this circumstance. 

 

 

 

AGREEMENT

By purchasing our products and services, you acknowledge and agree to comply with the terms and conditions contained in these Client Terms and Conditions and you will indemnify us fully against all liabilities, costs and expenses which we may incur as a consequence of your failure to comply with these Client Terms and Conditions.

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